Baby Coqui Scrubs

Payments & Shipping

What Payment Methods Do You Accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover.

Will My Payment Information Be Shared With Others?

No. Your payment information is secure, private, and never shared with third parties.

What Delivery Options Do You Offer?

We currently ship orders via USPS.

USPS Standard Shipping: Estimated delivery within 7–10 business days

How Long Does It Take for My Order to Ship?

Orders are processed and shipped within 3–7 business days from the date of purchase. Once your order ships, you'll receive an email with a tracking number. Please allow 24 hours for tracking information to be active.

Can My Order Be Delivered to a P.O. Box?

Yes. All orders can be shipped to a P.O. Box address.

Orders

How Long Will It Take for My Order to Arrive?

Once shipped, most orders arrive within 7–10 business days, depending on the delivery location.

Can I Cancel My Order?

Yes. Orders may be canceled for a full refund within 2–3 business days of the request.

Please email babycoquiscrubs@yahoo.com and include your order number for faster assistance.

Can I Make Changes to My Order After It’s Been Placed?

Absolutely. Contact us at babycoquiscrubs@yahoo.com with your order number, and we’ll do our best to accommodate your request as quickly as possible.

Returns & Exchanges

What is Your Return Policy?

If you’re not completely satisfied, you may return eligible items within 30 days of receipt for a full refund or replacement, except for items listed below.

Items Ineligible for Refund

Drinkware: Not eligible for return. Replacements are available only if the item arrives damaged.

For additional questions, please contact us at babycoquiscrubs@yahoo.com.

How Do I Return or Exchange an Item?

To Return or Exchange an Item, Please Follow These Steps:

Email babycoquiscrubs@yahoo.com to request a return or exchange. Include your order number to help us assist you quickly.
Once approved, securely package the item and include the original packing slip.
Apply the necessary postage and ship the item to: PO Box ____
Once received, a refund will be issued within 2–3 business days, or a replacement will be shipped if applicable.

All returns and exchanges must be completed within 30 days of receipt.

What Should I Do if My Item Arrives Damaged?

We’re sorry about that. Please contact babycoquiscrubs@yahoo.com with your order number, and we’ll arrange a replacement at no additional cost.

When Will I Receive My Refund or Replacement?

Refunds are processed within 2–3 business days after we receive the returned item. Please allow up to 10 business days for the refund to appear on your bank statement.

Is Baby Coqui Scrubs responsible for lost or stolen packages?

All shipments include insurance. If your package is confirmed lost by the carrier, we'll replace it free of charge. Contact us a babycoquiscrubs@yahoo.com and we'll take care of it.

Frequently Asked Questions

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